A support worker and an elderly person sharing tea and conversation at home

Pricing

Clear pricing, agreed before anything starts.

Straightforward, published guide rates by the hour — no hidden fees, and nothing confirmed until we've understood exactly what you need. A 2-hour minimum applies to every visit.

Rates are split by area — London reflects the capital's higher cost of living, while our regional rate covers the rest of England & Wales. These are guide prices per hour: we'll always confirm the exact figure with you first, usually after a short call, a few photos, or a quick video walkthrough, so nothing is ever quoted blind.

Care & support

Companionship and practical support

Companionship & home assistanceLondon£33/hrRest of England & Wales£28/hr
Errands & shopping assistanceLondon£32/hrRest of England & Wales£27.50/hr
Transport & accompanied tripsLondonCustom quoteRest of England & WalesCustom quote
Hospital discharge supportLondon£38/hrRest of England & Wales£31/hr

Cleaning

Commercial & domestic cleaning

Commercial cleaningLondonCustom quoteRest of England & WalesCustom quote
Professional domestic cleaningLondon£26/hrRest of England & Wales£24/hr
Eco-friendly domestic cleaning (option)London£28.50/hrRest of England & Wales£26.50/hr
End-of-tenancy cleaningLondon£42/hrRest of England & Wales£34/hr
Deep cleaning for vulnerable clientsLondon£38/hrRest of England & Wales£32/hr

Good to know

How our pricing works

  • 2-hour minimum booking on every visit, so a support worker or cleaner's time and travel are always properly covered.
  • London vs. the rest of England & Wales — let us know your postcode and we'll confirm which rate applies straight away.
  • "Custom quote" services — commercial cleaning and transport are priced around the size of the site or the length of the trip, so we agree these individually rather than publish a flat rate.
  • Supply your own cleaning products and save £1/hr on any priced cleaning service — just let us know when you get in touch. It doesn't apply to commercial cleaning or transport, which don't have a published hourly rate to discount from.
  • How we confirm your exact price — for cleaning, usually a quick photo or video call to see the space; for companionship and hospital discharge support, we're happy to visit in person first so everyone's comfortable before anything starts.
  • Nothing is booked without your say-so — we'll always talk through the price and get your confirmation before any visit is scheduled.

Ready to get a price for your situation?

Tell us a little about what you need and we'll come back with a clear figure, based on these rates and a few quick details.